Cancellation, refund, or transfer of services. Any request to cancel, refund or transfer unused services due under this agreement must be submitted in writing to RockRuth Heating & Air, 218 NW 24th Street, Miami, FL 33127. The decision as to granting or denying any such request will be solely within the discretion of RockRuth Heating & Air LLC. Scheduling of services. RockRuth Heating & Air will contact customer to schedule services and will make a minimum of 3 attempts to schedule at the convenience of the customer during RockRuth Heating & Air normal business hours (M–F 7:30AM– 4:00PM)
Warranty. Any and all labor and materials provided by RockRuth Heating & Air performed under this Plan shall be free of defects In both manufacture and installation for the lifetime of the service agreement excluding the following: compressor replacement, indoor and outdoor coil replacement, freon leaks and/or metal leaks. Damage. The liability of RockRuth Heating & Air for any damage to Owner’s property resulting from labor and/or materials and/or services provided under this Plan shall be limited solely to the cost of repairing said damages. RockRuth Heating & Air shall not be liable to owner for any consequential or incidental damages of any sort Including, without limitation, loss of business, loss of use, attorney’s fee or business interruption.
Other Work. This plan provides for service and maintenance only and, unless otherwise specified herein, the cost of repair work and/or replacement items will be billed to owner separately, subject to any discounts provided under this Plan. Payment due on receipt.
Payment. For any outstanding amounts owed to RockRuth Heating & Air under this agreement, interest shall accrue at the rate of 1% per month (12% per annum). Furthermore, owner shall be responsible to RockRuth Heating & Air for any and all collection costs incurred by RockRuth, Including attorney’s fees (regardless of whether a lawsuit Is actually filed).
Changes. This agreement may not be waived, modified, or amended in any manner except by written Instrument signed by both parties, and then only to the extent set forth in such written instrument.
Automatic Renewal. This agreement will automatically renew at the end of the contract date, unless customer contacts RockRuth Heating & Air and request a cancellation of the service agreement.
To be eligible for our Ultimate Savings Agreement (USA), the system must be evaluated by one of our technicians to determine if anyadditional services or repairs are required for approval. Initial cleaning is not included. One month advanced payment required.
Commercial and/or oil system may incur additional charges.
Lifetime Parts & Repair Labor warranty on any repairs made by RockRuth Heating & Air as long as you’re are a current Maintenance Agreement Member.